It Services

IT-start for employees

IT-start for Employees

If you are a new employee at Aalborg University (AAU), this page will provide you with useful introductions to the most common IT systems and services.


Your AAU-username is built up as follows: (E.g.: 
You use your AAU username to access all AAU systems such as webmail, Moodle, and your AAU pc. 
Never inform anyone outside of AAU about your AAU username.


AAU uses multifactor validation to access several systems including webmail, Office 365, and VPN. You are already familiar with the multifactor principle from login at, e.g., online banking, etc., where you are asked to enter a code from your NemID. We recommend that you set up the Microsoft Authenticator App on your mobile phone. Find the instructions here

Note that you must be physically on AAU to create your Authenticator. If you are unable to do this at AAU physically, please contact ITS on 9940 2020.


As an employee, you will get an AAU-mail that will follow you through your employment. Outlook will be set up for you beforehand on your work computer (Windows). You can use webmail or set up your mail on your phone or private computer.


Remember to activate your AAUCARD here, as you need it to access budlings and printing at AAU.


As an employee, you must visit the website to access AAU’s wireless network (Eduroam). Find the instructions here. 


AAU provides a computer. Clarification of what type of computer you need is done at your place of employment. For both Windows and Mac computers, the machine is delivered with a pre-installed AAU-image. You can easily install additional programs via the software center. On Windows computers, mail, print, Wi-Fi, and backup are already set up when you log in using your AAU-username.


At AAU, we use Moodle, where students find their courses, schedule, and class materials. A large part of the communication with the student takes place here as well. Usually, it is the student secretaries who set up the courses, while teachers fill in the content. Read more about Moodle here.


As an employee, printing is free. Using your aau-card, you can print, copy, or scan on AAU’s copiers. Watch our print-introduction video.


If you are a teacher, you can find useful information, guides, and help at the Center for Digital Supported Learning (CDUL).


You can read more about distance learning, digital exams, and find links for the important administrative systems on this page. If you are a teacher, read here about IT specifically aimed at teaching situations.

CLAAUDIA is the outcome of an AAU strategic initiative that involves both technical and human infrastructure to support the needs of AAU researchers.