AAU It Services


Opening hours


Monday-Thursday: 7.30 - 16.00
Friday: 7.30 - 15.30
Saturday-Sunday: Closed

Telephone: +45 9940 2020


NB. In July, the phone is open Monday-Thursday at 8-15.30 and Friday at 8-15.

Local servicedesks with fixed opening hours


Meet us in Aalborg, Esbjerg and Copenhagen.

Monday-Thursday: 8.00-15.30
Friday: 8.00-15.00



Low-service days at AAU

Please note that on low-service days at AAU, ITS Support is ready to assist you with support and advice at our support phone (2020), but our service desks will be closed.

Find the dates for AAU’s low-service days here


We cannot help you with everything

At present, we do not provide support for the below-mentioned systems and services via the above-mentioned telephone number and email. For further information, follow the links below.

AAU Remote Support

Session Key   

Contact Support

    Service Portal

     E-mail: support@its.aau.dk

     Telephone: +45 9940 2020


Opening hourS

Monday 7.30 – 16.00
Tuesday 7.30 – 16.00
Wednesday 7.30 – 16.00
Thursday 7.30 – 16.00
Friday 7.30 – 15.30
Saturday Closed
Sunday Closed