Support

opening hours in the ITS phone support.

Opening hours in the ITS phone support

Monday 7.30 – 16.00
Tuesday 7.30 – 16.00
Wednesday 7.30 – 16.00
Thursday 7.30 – 16.00
Friday 7.30 – 15.30
Saturday Closed
Sunday Closed

NB. In connection with study start 2018 we extend week 5,6 and 7 during our opening hours so that you can call us in the period::

Monday at 7.30 - 18.30
Tuesday 7.30 - 18.30
Wednesday 7.30 - 18.30
Thursday 7.30 - 18.30
Friday 7.30 - 18.00
Saturday Closed
Sunday Closed

Meet us in Aalborg, Esbjerg and Copenhagen

Monday-Thursday: 8.00-15.30
Friday: 8.00-15.00

NB Due to team meeting the local service desks in Aalborg will be closed mandag, January 8th from 13.00 to 15.30

• Servicedesk Cph, A.C. Meyers Vænge 15, 5. floor
   
• Servicedesk Esbjerg, Niels Bohrs Vej 8, room F110
   
• Servicedesk Aalborg, Fibigerstræde 4, room 29a 
   
• Servicedesk Aalborg, Fredrik Bajers Vej 7B, room B2-219
   
• Servicedesk Aalborg, Rendsburggade 14, room 2.145

Please See Opening Hours for Each Servicedesk Below

• Selma Lagerløfs Vej 300, room 4.1.16
  Monday-Friday 9.00-13.00
   
• Skjernvej 4A, room 1.120b
  Thursday 8.15 -11.00
  
  From 10. April to 29. May  2018 open all Tuesdays from 13.30-15.30. 
  From 23. April to 27. April holiday closed
  
   
• Servicedesk Aalborg, Strandvejen 12-14, lokale A215
  Monday, Tuesday and Thursday 8.00 - 10.00

At present, we do not provide support for the below-mentioned systems and services via the above-mentioned telephone number and email. For further information, follow the links below.

• Captia (in Danish)
• ØSS
• Unistart
• STADS
• AUB
• AAU-handbook (in Danish)