Monday-Thursday: 7.30 - 16.00
Friday: 7.30 - 15.30
Saturday-Sunday: Closed
Telephone: +45 9940 2020
NB. In July, the phone is open Monday-Thursday at 8-15.30 and Friday at 8-15.
Support
Opening hours
Local servicedesks with fixed opening hours
Meet us in Aalborg, Esbjerg and Copenhagen.
Monday-Thursday: 8.00-15.30
Friday: 8.00-15.00
- Servicedesk Cph, A.C. Meyers Vænge 15, 5. floor
- Servicedesk Esbjerg, Niels Bohrs Vej 8, room F110
- Servicedesk Aalborg, Kroghstræde 3, room 2.106
- Servicedesk Aalborg, Rendsburggade 14, room 2.145
Low-service days at AAU
Please note that on low-service days at AAU, ITS Support is ready to assist you with support and advice at our support phone (2020), but our service desks will be closed.
Find the dates for AAU’s low-service days here
We cannot help you with everything
At present, we do not provide support for the below-mentioned systems and services via the above-mentioned telephone number and email. For further information, follow the links below.
IT services
AAU Remote Support
Contact Support
Service Portal
E-mail: support@its.aau.dk
Telephone: +45 9940 2020
Opening hourS
Monday 7.30 – 16.00
Tuesday 7.30 – 16.00
Wednesday 7.30 – 16.00
Thursday 7.30 – 16.00
Friday 7.30 – 15.30
Saturday Closed
Sunday Closed