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AAU Remote Support

IT Support at Aalborg University offers to help you via remote support. Your supporter will inform you of a session key which you will need to proceed.

Click here to start a remote support session

AAU Remote Support

IT Support at Aalborg University offers to help you via remote support. Your supporter will inform you of a session key which you will need to proceed.

Click here to start a remote support session

Share your screen with your support agent

You can get help via remote support regardless of whether you are at campus, at home, or abroad. 

However, before accessing remote support please make sure that: 

  • You are sitting at your computer
  • You have a stable internet connection