We are in the process of reopening access to AAU's IT systems.
In order to access AAU's IT systems again, you must first change your password to one you have never used before.
You can change your password at nyadgangskode.aau.dk.
If you are physically on campus, your PC will have difficulty connecting to the network, so we recommend that you use your mobile phone.
Since all AAU users have to change their password, you may experience some waiting time on the system. Keep trying until you succeed.
If you are employee at AAU, you must use a VPN connection or be present at the campus to access systems at AAU. Initially you will have access to mail, phones, Office365 and selected administrative systems. Following access to systems will be granted gradually.
If you are a student at AAU, you must change your password and you will have access to mail and Office 365. Educational systems will be accessible as soon as possible.
You can see additional guidance on en.aau.dk, and if you need more help, please contact ITS Support at Tel. +45 9940 2020.
We apologize for the inconvenience and appreciate your patience and understanding.
Users without NemID now also can change password
We are now ready to help employees and students, who do not have a NemID, to change their password.
Please, come to one of ITS’ local service desks in person and bring photo identification (passport) and AAU card. When your ID has been approved, we will help you to change your password.
If you are not able to show up at campus at this time in order to change your password, please be patient and wait for further instructions.
In order to find information about the upcoming semester, please visit www.newstudents.aau.dk or contact your study secretary.