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Add your shared mailbox to your e-mail account

See instructions on how a shared mailbox can be added to your student or employee AAU-Mail. Please note that it is not possible to add shared mailboxes to mobile devices.

Add your shared mailbox to your e-mail account

See instructions on how a shared mailbox can be added to your student or employee AAU-Mail. Please note that it is not possible to add shared mailboxes to mobile devices.

A shared mailbox is a mailbox that works just like your own normal mailbox (AAU-Mail). However, the difference is that the shared mailbox can be used by multiple people, who will all be able to read and send mails from the shared mailbox. Additionally, it enables all users to create appointments in a shared calendar. 

When the shared mailbox is added, it is placed separately from your personal mailbox. If you want to create a shared mailbox, you need to signin to the Serviceportal and create a case.

It is currently not possible to add shared mailboxes in Outlook New, you must use the classic Outlook.

Shared mailbox is not showing up in Webmail

If the shared mailbox is not showing up after you have added it to the list, then try to log out of your Webmail and log in again.