Support

opening hours in the ITS phone support

Monday 7.30 – 16.00
Tuesday 7.30 – 16.00
Wednesday 7.30 – 16.00
Thursday 7.30 – 16.00
Friday 7.30 – 15.30
Saturday Closed
Sunday Closed

NB. In connection with study start september 2019 we extend week  35, 36, 37 and 38 during our opening hours so that you can call us in the period:

Monday at 7.30 - 18.30
Tuesday 7.30 - 18.30
Wednesday 7.30 - 18.30
Thursday 7.30 - 18.30
Friday 7.30 - 18.00
Saturday Closed
Sunday Closed

Meet us in Aalborg, Esbjerg and Copenhagen.

Monday-Thursday: 8.00-15.30
Friday: 8.00-15.00

• Servicedesk Cph, A.C. Meyers Vænge 15, 5. floor
   
• Servicedesk Esbjerg, Niels Bohrs Vej 8, room F110
   
• Servicedesk Aalborg, Fibigerstræde 4, room 29a 
   
• Servicedesk Aalborg, Fredrik Bajers Vej 7B, room B2-219
   
• Servicedesk Aalborg, Rendsburggade 14, room 2.145

Low-service days at AAU

Please note that on low-service days at AAU, ITS Support is ready to assist you with support and advice at our support phone (2020), but our service desks will be closed.

Find the dates for AAU’s low-service days here

Please See Opening Hours for Each Servicedesk Below

• Selma Lagerløfs Vej 300, room 4.1.16
  Monday-Friday 9.00-13.00
   
• Skjernvej 4A, room 1.120b
  Thursday 8.15 -11.00
  
  From 10. April to 29. May  2018 open all Tuesdays from 13.30-15.30. 
  From 23. April to 27. April holiday closed
  
   
• Servicedesk Aalborg, Strandvejen 12-14, lokale A215
  Monday, Tuesday and Thursday 8.00 - 10.00

• Captia (in Danish)
• ØSS
• Unistart
• STADS
• AUB
• AAU-handbook (in Danish) 

Service information