AAU It Services

Support

Opening hours

Please notice

At the moment we receive a lot of requests and do our very best to get back to all of you as soon as possible. Meanwhile, we ask for your patience and understanding

Monday-Thursday: 7.30 - 16.00
Friday: 7.30 - 15.30
Saturday-Sunday: Closed

Telephone: 9940 2020

Local servicedesks with fixed opening hours

 

Meet us in Aalborg, Esbjerg and Copenhagen.

Monday-Thursday: 8.00-15.30
Friday: 8.00-15.00

 

Low-service days at AAU

Please note that on low-service days at AAU, ITS Support is ready to assist you with support and advice at our support phone (2020), but our service desks will be closed.

Find the dates for AAU’s low-service days here

 

Local Service desks with Adjusted Opening Hours

At the moment local service desks with adjusted opening hours are closed.

 

Please See Opening Hours for Each Servicedesk Below

We cannot help you with everything

At present, we do not provide support for the below-mentioned systems and services via the above-mentioned telephone number and email. For further information, follow the links below.

AAU Remote Support
 

Session Key   

Contact Support

    Service Portal

     E-mail: support@its.aau.dk

     Telephone: +45 9940 2020

OPENING HOURS - BETWEEN WEEK 35 AND 39

Monday 7.30 – 18:30
Tuesday 7.30 – 18:30
Wednesday 7.30 – 18:30
Thursday 7.30 – 18:30
Friday 7.30 – 18:00
Saturday Closed
Sunday Closed

Opening hourS

Monday 7.30 – 16.00
Tuesday 7.30 – 16.00
Wednesday 7.30 – 16.00
Thursday 7.30 – 16.00
Friday 7.30 – 15.30
Saturday Closed
Sunday Closed