Support

Please notice

At the moment we receive a lot of requests and do our very best to get back to all of you as soon as possible. Meanwhile, we ask for your patience and understanding

Monday-Thursday: 7.30 - 16.00
Friday: 7.30 - 15.30
Saturday-Sunday: Closed

Telephone: 9940 2020

Meet us in Aalborg, Esbjerg and Copenhagen.

Monday-Thursday: 8.00-15.30
Friday: 8.00-15.00

• Servicedesk Cph, A.C. Meyers Vænge 15, 5. floor
   
• Servicedesk Esbjerg, Niels Bohrs Vej 8, room F110
   
• Servicedesk Aalborg, Kroghstræde 3, room 2.106
   
• Servicedesk Aalborg, Rendsburggade 14, room 2.145  (Closed week 29-30)

Low-service days at AAU

Please note that on low-service days at AAU, ITS Support is ready to assist you with support and advice at our support phone (2020), but our service desks will be closed.

Find the dates for AAU’s low-service days here

At the moment local service desks with adjusted opening hours are closed.

Please See Opening Hours for Each Servicedesk Below

• Selma Lagerløfs Vej 300, room 4.1.16
  Monday-Friday 9.00-13.00
   
• Skjernvej 4A, room 1.120b
  Thursday 8.15 -11.00
  
  From 10. April to 29. May  2018 open all Tuesdays from 13.30-15.30. 
  From 23. April to 27. April holiday closed
  (Closed for now)
  
   
• Servicedesk Aalborg, Strandvejen 12-14, lokale A215
  Monday, Tuesday and Thursday 8.00 - 10.00
  Reopens the 31th August

• Captia (in Danish)
• ØSS
• Unistart
• STADS
• AUB
• AAU-handbook (in Danish) 

Service information