opening hours in the ITS phone support
Monday 7.30 - 16.00
Tuesday 7.30 - 16.00
Wednesday 7.30 - 16.00
Thursday 7.30 - 16.00
Friday 7.30 - 16.00
Saturday Closed
Sunday Closed
Support
Local servicedesks with fixed opening hours
Meet us in Aalborg, Esbjerg and Copenhagen.
Monday-Thursday: 8.00-15.30
Friday: 8.00-15.00
- Servicedesk Cph, A.C. Meyers Vænge 15, 5. floor
- Servicedesk Esbjerg, Niels Bohrs Vej 8, room F110
- Servicedesk Aalborg, Fibigerstræde 4, room 29a
- From friday the 20th September this service desk will be moved to Kroghstræde 3, room 2.106
- Servicedesk Aalborg, Fredrik Bajers Vej 7B, room B2-219
- From friday the 20th September this service desk will be moved to Kroghstræde 3, room 2.106
- Servicedesk Aalborg, Rendsburggade 14, room 2.145
Low-service days at AAU
Please note that on low-service days at AAU, ITS Support is ready to assist you with support and advice at our support phone (2020), but our service desks will be closed.
Find the dates for AAU’s low-service days here
Local Service desks with Adjusted Opening Hours
Please See Opening Hours for Each Servicedesk Below
- Selma Lagerløfs Vej 300, room 4.1.16
Monday-Friday 9.00-13.00
- Skjernvej 4A, room 1.120b
Thursday 8.15 -11.00
From 10. April to 29. May 2018 open all Tuesdays from 13.30-15.30.
From 23. April to 27. April holiday closed
- Servicedesk Aalborg, Strandvejen 12-14, lokale A215
Monday, Tuesday and Thursday 8.00 - 10.00
We cannot help you with everything
At present, we do not provide support for the below-mentioned systems and services via the above-mentioned telephone number and email. For further information, follow the links below.
AAU Remote Support
Contact Support
Service Portal
E-mail: support@its.aau.dk
Telephone: +45 9940 2020
Opening hourS
Monday 7.30 – 16.00
Tuesday 7.30 – 16.00
Wednesday 7.30 – 16.00
Thursday 7.30 – 16.00
Friday 7.30 – 15.30
Saturday Closed
Sunday Closed