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Multifactor authentication for external users

Here you can find instructions on how to set up multifactor authentication as a guest or external user who does not have an AAU-Username.

Multifactor authentication for external users

Here you can find instructions on how to set up multifactor authentication as a guest or external user who does not have an AAU-Username.

Multifactor authentication is used at AAU, to verify your identity when logging into our services.

By installing the Microsoft Authenticator app on your mobile, your mobile device turns into a physical key that cannot be stolen over the internet. The way that it works is that once you have entered your password correctly, a validation notification will be sent to the app in your mobile device, which you then need to approve. It is therefore important that you have your mobile phone with you.

When you are invited to participate in a MS Team as a guest, you need to have multifactor authentication set up to access the team.

Please note that you must also have a Microsoft Account.

  • Click the link in the e-mail
  • Click send code
    You will receive an 8-digit code in your inbox
  • Copy the code
  • Paste the copied code
  • Click login
    A dialog box called Review permission will pop up
  • Click accept in the dialog box
  • Now you can choose whether you want to open Microsoft Teams in the web browser or in your Microsoft Teams client
  • A message will pop up: Additional information is needed
  • Click next

You will now get the opportunity to either set up Authenticator to validate via the app or via text message.

Set up multi-factor authenticator to validate via text message:

  • Click on I want to use another method
  • Choose Phone
  • Click on confirm
  • Type in your country code 
  • Type in your phone number 
  • Click next
    You will now receive a text message with a code
  • Type in the code that you have received
    When you have typed in the correct code the screen will show that your phone is now registered.
  • Click next

Set up authenticator to validate via the app:

  • Download the Microsoft Authenticator app on your phone  
  • Click next on your computer  

Accept all permissions that the app might ask you to during the setup process .

  • Open the Microsoft Authenticator app on your phone  
    The app will show you that you need to configure your account on your computer. Continuing in the app, click on ‘skip’ in the upper right corner. If you do not have the option to skip, continue to the next step.  
  • Click on add account in the app  
  • Choose add work or school account in the app  
  • Click next on your computer  
  • Choose scan a QR code in the app  
  • Give the app permission to use the camera while the app is in use  
  • Use the app to scan the QR code shown on your computer screen  
  • Click next on your computer
    You will receive a notification in the app, which you will need to confirm. You will need to type in your lock code to your phone, use fingerprint scan or face recognition to confirm the notification.  
  • Click next on your computer. The app is now fully setup. 

Please note that you must not delete the app, as you will need it more than once to confirm your identity when logging in.