Order access for remote desktop

With a remote desktop you can connect to an AAU-Computer via the internet or from elsewhere on AAU. From your own private computer, you can connect to remote desktop and access all applications and files on your work computer.  

Remote desktop is available for employees who need to connect to a desktop computer at AAU. The requirements are as follows:

• You cannot complete your work on the laptop computer which you already own 
• Your computer must have a wired connection to the internet

Set up Windows Remote Desktop  

To set up Windows Remote Desktop you must meet the requirements listed above. You need to create a case in the Serviceportal and include the following information:  

• Reason for the remote connection 
• AAU-number on your computer  
• Operating system on your computer  
• Number on the wall ethernet outlet, which the computer is connected to  
• Which room and building number the computer is located in 
• Which users require access to the computer  
• Which type of rights should the users have