Support

opening hours in the ITS phone support.

Opening hours in the ITS phone support

Monday 7.30 – 16.00
Tuesday 7.30 – 16.00
Wednesday 7.30 – 16.00
Thursday 7.30 – 16.00
Friday 7.30 – 15.30
Saturday Closed
Sunday Closed

NB. In connection with study start 2018 we extend week 5,6 and 7 during our opening hours so that you can call us in the period::

Monday at 7.30 - 18.30
Tuesday 7.30 - 18.30
Wednesday 7.30 - 18.30
Thursday 7.30 - 18.30
Friday 7.30 - 18.00
Saturday Closed
Sunday Closed

Local servicedesks with fixed opening hours

Meet us in Aalborg, Esbjerg and Copenhagen

Monday-Thursday: 8.00-15.30
Friday: 8.00-15.00

NB Due to department day in ITS on December 8th, there is no service this day from our service center. However, the support phone 9940202 will be open with reduced staffing.

Local Servicedesks with Adjusted Opening Hours

Please See Opening Hours for Each Servicedesk Below

We cannot help you with everything

 

At present, we do not provide support for the below-mentioned systems and services via the above-mentioned telephone number and email. For further information, follow the links below.

AAU remote support

Session Key   

Contact Support

E-mail: support@its.aau.dk

Telephone: +45 9940 2020

Opening hourS

Monday 7.30 – 16.00
Tuesday 7.30 – 16.00
Wednesday 7.30 – 16.00
Thursday 7.30 – 16.00
Friday 7.30 – 15.30
Saturday Closed
Sunday Closed