Extended opening hours

There are normal opening hours in the ITS phone support.


The opening hours are:

Mon, Tue, Wed, Thu: 7:30 - 16:00

Friday: 7:30 - 15:30

Local Servicedesks with Adjusted Opening Hours

Please See Opening Hours for Each Servicedesk Below

Local laboratory services without IT support

In addition to the above mentioned AAU It Service desks, IT Services also provides laboratory services only at a number of service points. This type of service aimed at specific user groups is typically highly specialised and does not include IT support.

Please see opening hours for each of the laboratories below

We cannot help you with everything


At present, we do not provide support for the below-mentioned systems and services via the above-mentioned telephone number and email. For further information, follow the links below.

AAU remote support

Session Key   

Contact Support


Telephone: +45 9940 2020

Opening hourS

Monday 7.30 – 16.00
Tuesday 7.30 – 16.00
Wednesday 7.30 – 16.00
Thursday 7.30 – 16.00
Friday 7.30 – 15.30
Saturday Closed
Sunday Closed