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Print and copy

About Top Up

BUY new units using Top UP

Top Up is a Web shop, you can buy extra units. All student get a free sponsorship of 100 units when they start at AAU. 

This also applies if you have attended/participating at "Admission Course" - you get your print units when the AAU-account is created and no additional units when you starting as a Bachelor and/or continue as a Master student.

This is a decision done by the board of directors in 2012.

Purchased print unit cannot be refunded. However, you have the option to transfer purchased print units to other fellow students

See prise list and terms and conditions below. AAU staff print and copy for free.
 

 

Top Up - BUY more units

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    Price list

    When printing and copying, your AAU associated account is charged. Staff is printing for free.

    All students get a free sponsorship of 100 units when the AAU-account is created - no extra units when starting as a Bachelor or Master. When all your sponsored units have been spent, your prints and copies are paid with your own funds. You can buy more units here: 

    Top Up - buy more units

    Price for units

    The "currency" for printing and copying is called units.

    • 100 units costs 125 DKK*
    • 200 units costs 250 DKK*

    *Including VAT.

    Printing and copying cost

    Paper size Black-and-white / Color Charge per page Pages for 100 units
    A4 Black-and-white 0.20 units 500 pages
    A4 Color 0.40 units 250 pages
    Letter (8,5x11") Black-and-white 0.20 units 500 pages
    Letter (8,5x11") Color 0.40 units 250 pages
    A3 Black-and-white 0.40 units 250 pages
    A3 Color 0.80 units 125 pages

    Please note that all other formats will be charged 0,80 units per page and that double sided printing (duplex) is accounted as two pages per single paper sheet.

    Scanning cost

    Paper size Black-and-white / Color Service Charge per page
    A4/A3 Both

    Scan to USB
    Scan to e-mail

    0.00 units

    Please note that scanning activity is counted. You must therefore login at the device, even though it is a free service.

    Plot cost

    HP Design Z6200 A0 Plotter (Architecture & Design: a-rdb14-7.501-p01)

    NEW price November 2016 - Mads Brath Jensen

    a-rdb14-7.501-p01
    60 units pr square metre
    Paper width 1067 mm
    Black-and-white and Color

    Océ A0 Black/White Plotter (Architecture & Design: a-rdb14-7.501-p02)

    NEW price November 2016 - Mads Brath Jensen

    a-rdb14-7.501-p02
    20 units pr square metre
    Paper width 841 mm
    Black-and-white only

    HP DesignJet T1100ps A0 Plotter (Medicin og Sundhedsteknologi: a-frb7e-e4-209-p01s)

    Paper size Black-and-white / Color Charge per page
    A4 Both 3.75 units
    A3 Both 7.50 units
    A2 Both 15.00 units
    A1 Both 30.00 units
    A0 Both 60.00 units

     

    Check your printer and/or copy settings

    The printer properties on your computer determine if your print should be A4 or A3, black-and-white or in color. If you want to make absolutely sure that you are printing in the correct format you should always check the printer properties before printing. Your account will always be charged according to the properties setting you applied.

    For copies you should check the settings on the device itself to be sure that you are copying in either A4 or A3, black-and-white or color. Your account will always be charged according to the device setting you applied.

    It is always recommended to print a few pages of a large job to verify your settings before printing the whole job.

    Terms and conditions

    Please go to Terms and Conditions to read terms and conditions for buying units.

    Disclaimer

    All rates on this page are subject to change effective immediately.

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    Refund

    Refund of units

    If your print has been corrupted by a device and you are certain that it is due to the device, you may be entitled to receive a print refund. Refunded units are added to the "Allotted balance"
    Always provide the following information when applying for a print refund:

    • State the reason (paper jam, missing toner, etc.)
    • State which specific device corrupted your print (sticker on a printer)
    • State the specific time and date of the incident
    • Copy lines from detaild reports in Your Account

    We are not able to refund your unused paid units. You have the option to transfer purchased print units to other fellow students see how to transfer unused paid units here

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    Terms and Conditions

    Terms of agreement

    The purchase agreement is subject to Danish law. The contract is only binding for both parties when Aalborg University has registered the payment.

    Purchase of print units

    In order to purchase print units on Topup you must do the following:

    Go to http://account.printcopy.aau.dk/topup/
    If you are prompted to login to Aalborg University's single signon do so
    Read Terms and Conditions and accept them by clicking the checkbox
    Select whether you want to purchase 100 units or 200 units by clicking the appropriate button
    On the next page verify that the information is correct and click confirm to be transferred to our payment provider
    Follow the instructions at our payment providers webpage.
    Once you return to http://account.printcopy.aau.dk/topup/ you can download your receipt. You will also receive your receipt via email.

    Delivery

    When your payment has been accepted, your purchase will be added to your print unit balance right away.

    Payment

    You can pay for your print units with one of the following cards:

    Personal informations

    As part of the payment process we will send your personal infomation, such as your name and address, to our payment provider. This information is only used to identify your order and to prevent fraud. All communications between you and the payment provider is encrypted.

    Right of Withdrawel

    You waive your 14 day withdrawal right when you purchase print units.

    Refunding

    Purchased print unit cannot be refunded. However, you have the option to transfer purchased print units to other fellow students.

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