AAU It Services

Instructions for MAC

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    Apple Silicon Mac (M1)

    Apple’s new M1-processors (Arm64 architecture) have few, but important, limitations compared to the Intel CPU’s  used in Macs since 2006.


    • Virtualization software like VMWare Fusion and Parallels, isn’t available for the M1 CPU yet.
      Most likely it will be a long time before an Arm64 version of Windows 10 is officially released, but some Linux distributions do support Arm64. 
    • Bootcamp is not available for M1 Macs.
    • Software which hasn’t been updated for the M1 CPU will be translated using Apple’s Rosetta 2 layer. Technical description from Apple: https://developer.apple.com/documentation/apple_silicon/about_the_rosetta_translation_environment
    • Drivers for external hardware requiring kernel extensions – older external sound cards for instance – must be updated to support M1 and macOS Big Sur to work.
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    Backup on Mac

    Be aware that only your files on AAU servers are automatically backed up. It is your own responsibility to take backup of the files on your local hard disk. ITS strongly recommend against storing files locally on your Mac.

    We recommend always saving data to AAU file shares as well as storing backups on file shares.
    Read more about accessing your personal file drive here.

    It is also possible to make use of OneDrive. However, OneDrive on Mac is not a good solution for storing many or large files. For many or large files, ITS recommends making use of your personal file drive or a file drive created specifically for the purpose.
    Read more about OneDrive on Mac here.

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    Disabling iMessages

    How to disable iMessage on Macbook

    • Open Messages on your Macbook
      In Launchpad

      In dock
    • When iMessage is open, select "Preferences..." from the Messages menu:
    • In the Preferences window, it should by default open Accounts - otherwise select this in the tabs:
    • Then uncheck "Enable this account"
      This disables the account. The account can always be reactivated by ticking the "Enable this account" check box.

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    Some projectors may not support the high-resolution of Macs, and they cannot automatically change the screen resolution.

    You need to adjust the resolution of your Mac to match that of the projector:

    • Go to System Preferences
    • Select Monitor
    • Select Scaled output
    • Select 1920*1080
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    OneDrive on Mac


    OneDrive is installed on all AAU Macs, along with Office 365 Pro Business. Therefore, you do not need to manually install OneDrive. 

    When you start OneDrive for the first time, you will be prompted to sign in.


    OneDrive on Mac is a great solution for sharing small files with colleagues or collaborators outside of AAU.

    OneDrive on Mac is not a good solution for storing many or large files. For many or large files, ITS recommends making use of your personal file drive or a fileshare created specifically for the purpose.


    Unfortunately, OneDrive does not support a number of things that are very normal on a Mac. Therefore, synchronization errors can easily occur if one or more of the following are applicable.

    • Files or folders with these characters: ~ " # % & * : < > ? / \ { | }.
    • Files or folders that begin with a space.
    • Files or folders with the names: .lock, CON, PRN, AUX, NUL, COM0 - COM9, LPT0 - LPT9, _vti_ eller desktop.ini
    • The entire path of a file / folder must not exceed 400 characters.
    • Individual files must not exceed 250GB in size
    • Up to 50,000 files can be shared at one time


    • Do not move many files from your Mac or file drive to OneDrive - use file drives instead.
    • If you need to backup many or large files, you should save on file drives.
    • OneDrive sync issues can often be solved by moving folders out of OneDrive to file drives.