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Shared mailbox in Outlook

Shared mailbox in Outlook

Learn here how to access a shared mailbox in Microsoft Office Outlook. We assume that a manager of the shared mailbox already has granted you acccess.

  • Open Outlook
  • Click on the "File" tab at the top-left hand side of the window making sure you are in the "Info" section.
  • Select "Account Settings" and then "Account Settings..." again.
  • In the "E-mail" tab, click on "Change..."
  • Click on "More Settings…"
  • Select the "Advanced" tab.
  • Click on the "Add…" button and type the name of your shared mailbox.

Outlook should now find your shared mailbox and add it to your list of Mailboxes.

  • Click "Apply" and then "OK".

Your shared mailbox should now be added to your folder list on the left-hand side.