It Services

Setup instructions

Get help setting up AAU-Mail on your device

You can set up AAU mail in your device's own mail program. You can also download a third-party app - for example, Outlook for iOS or Android. Regardless of which client you use, based on the guides below, you can become wiser about setting up AAU mail on your particular device.

Setup AAU-mail on your phone

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    Android: Outlook setup

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    Android: Phones own mail software setup

    The following instructions are based on an Android 5.x device.

    1) Open your mail client

    2) Choose "Add acount"

    3) Choose "personal (IMAP)"

    4) Type in your AAU mail address and password

    5) Adjust the following settings:

    "server" =  mail.aau.dk
    "port" =  993
    "security type" = SSL/TLS
    "SMTP server" = smtp.aau.dk
    "port" = 587
    "security type" = starttls

    Username = your AAU mail address

    Password = your password

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    iOS: Outlook Setup

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    iOS: Phones own mail software setup

    The following instructions are based on iOS 4.0.1, but the steps are applicable to other versions as well.

    • Open "Settings" on your iPhone
    • Choose "Mail"
    • Choose "Accounts"
    • Choose "Add account ..." to create a new mail account
    • Choose "Microsoft Exchange" as the account type

    Fill in your account information:

    • Email = your AAU mail address

    For students: username@student.aau.dk
    For employees: uysername@department.aau.dk *

    • Domain = leave the domain field blank.
    • Username = the username must be your full mail address again.
    • Description = enter a description name of your choise.

    Verify your configuration. When required to state a server name:

    • Server = mail.aau.dk

    After clicking "Next" your can choose what you wish to syncronize:

    • Mail
    • Contacts
    • Calendar

     * Staff members at the Faculties of Humanities and Social Sciences must replace department with "id".

Setup AAU-mail on your computer

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    Mac: How to set up Mac Mail

    Open Mac Mail

    • Choose 'Echange' as your Mail account provider
    • Fill out 'Welcome to Mail' with
      • your full name
      • your e-mail address (username@department.aau.dk)*
      • your password
    • If 'Welcome to Mail' does not pop up automatically
      • choose File-menu
      • choose 'Add Account...'

    * Staff members at the Faculties of Humanities and Social Sciences must replace department with id.

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    Mac: How to set up Outlook

    Open Outlook.

    • Click 'Add Account'.
    • If 'Add Account' not pops up automatically
      • choose 'Tools'
      • choose 'Accounts...'
    • Choose 'Exchange Account'.
    • Fill out your account information with:
      • your email address (username@department.aau.dk) *
      • Authentication Method = User Name and Password
      • User Name is again your e-mail address.
      • Your Password
      • Remember check mark for 'Configure automatically'.

    * Staff members at the Faculties of Humanities and Social Sciences must replace department with id.

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    Windows: Setup AAU-mail on Windows PC


    If you are employed and using a standard AAU-PC, Outlook is already installed and set up for you when you log on.

    If you are a student, you have free access to Office 365, which is part of the Outlook e-mail program. Read more about installing Outlook and the rest of the Office suite here.

     

Guides for AAU-mail in thunderbird

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    Global address book in thunderbird

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    Thunderbird mail setup

    • Start Thunderbird

    A welcome screen will ask you whether your like a new email address.

    • Click at 'Skip this and use my existing email.
    • Fill out the form with your aau eamil address and password.
    • Click 'Continue'.

    Thunderbird will try to find the correct settings. You will have to edit them:

    • Click at 'Manual config'.
    • Correct the Server hostname like that:
      Incoming: IMAP mail.aau.dk
      Outgoing: SMTP smtp.aau.dk
    • Click 'Done'.

     

     

Setupfacts

IMAP SERVER

  • Server: mail.aau.dk
  • Port: 993 (SSL)

OUTGOING MAILSERVER

  • smtp.aau.dk
  • Port: 587 (TLS)

Approval method:

  • "Normal password"

Connection security:   

  • "SSL/TLS"